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Terms and Conditions
Terms of service

Prices

All prices are originally in Polish currency PLN. The price in Euro and dollars is a suggestive price based on the current international exchange rate. The final calculation depends on your bank's exchange rate.

 

Shipping & Handling

We ship to all european countries (including Cyprus, Russia, Turkey and Israel) and the U.S.A. and Canada with Priority Registered Mail by Polish Post. The delivery for countries in Europe (including Cyprus, Russia, Turkey & Israel) take from 2-7 business days. The delivery for north america takes 3-10 business days. Shipping to Europe (including Cyprus, Russia, Turkey and Israel) is a fee of 45 PLN (~10EUR). For U.S.A and Canada the fee is 65PLN (~18USD).
The amount will appear once you choose your country. If you have any questions regarding shipping, please contact us at shop@njurdesign.com.

 

Returns/exchange for European Union Countries

Within the European Union our return policy is 14 days, counted from the day of delivery (the day you receive your purchase). 

In case of a return, the customer is responsible for the shipping fees, which will be deducted from the refund. 

In case of an exchange, the customer is only responsible for the returning shipping fee.  

To return, the customer must inform the seller within 14 days of receiving the purchase.

If you choose to return/exchange we request you to send back the purchase in the same condition you received it.

To complete a return please print and fill out the return form linked below. We also require you to attach a proof of purchase. Without a proof of purchase the return can not be eligible.

To complete this, the customer has 14 days.

Once we receive your package, we will inspect the documents and notify you via e-mail and proceed with the refund in the original payment method.

Returns must be addressed to:
Njur Design
Plac Dąbrowskiego 7/30B
00-057 Warszawa, POLAND

 

Returns/exchange Worldwide (except European Union)

Unfortunately we do not offer refunds for worldwide purchases, mainly due to high shipping fees and long delivery time.
If you are completely unsatisfied with your purchase, please contact us and we will try to find an individual solution.